ALL VINTAGE, SECOND-HAND ITEMS & ACCESSORIES ARE FINAL SALES without exception and are not eligible for a return, refund or exchange.
New items ( not vintage ) are eligible for a return, refund or exchange.
Please note that all exchanges and returns can only be processed for products in unworn, unwashed and original-factory condition, with complete packaging and accompanying documents, and must be done within the time frame stated below.
Orders from Greece: please return the product within 7 days from receiving the original order through any courier service (except postal service) by filling out our company's details available upon your payment receipt.
International Orders: In case you require returning a purchased product from international countries please contact us through email at email@example.com and then return the product within 14 days from receiving the original order through elta (please do not use other courier services or postal service) by filling out our company's details available upon your payment receipt.
expenses, customs and any other costs that might occur for the returned product are payable by the customer*
Sales Section Products bought from our e-shop are not refundable and can only be exchanged with other products on sale or products from the currently available collection. Customer is responsible for covering any difference in prices between the two products
In the rare case that evocative thread treasures sends an incorrect order or defective item, we will assume full responsibility for the replacement and delivery of the correct product to the customer in a timely manner.
We will gladly offer a refund to the customer for the return of unworn and unaltered merchandise if requested within 7 (seven) working days of receipt. Refunds will be processed only to the original form of payment. Shipping costs are the responsibility of the customer and will not be refunded by evocative thread treasures .